Connecting Agents to Enterprise Systems
An enterprise integration should define the connection method, authentication, permitted operations, side effects, retries, and timeouts. Depending on the target system, an adapter may use REST, GraphQL, SOAP, messaging, or a carefully controlled database interface. ActiveMotion does not claim a fixed catalog of prebuilt connectors; each engagement inventories the customer's systems and confirms whether an adapter can be reused or must be implemented.
Authentication and Credential Management
Credential handling should use the customer's approved secret manager and authentication method. OAuth, API keys, workload identity, or mutual TLS may be appropriate depending on the system. Scope each identity to the minimum operations required, document rotation and revocation, and test failure behavior. Zero-downtime rotation is not assumed; it must be supported and validated by the selected components.
Building Custom Integrations
A custom adapter specification should describe the operation, typed inputs and outputs, authorization, error modes, expected latency, idempotency, and side effects. Test it against a sandbox or controlled test double, include it in workflow evaluations, and release it through the customer's change process. OpenAPI or GraphQL schemas can accelerate scaffolding, but generated code and tool descriptions still require security review and behavioral testing.
Integration Health Monitoring
Useful integration health signals include request success, latency, error class, rate-limit state, and credential expiry. Send those signals to the customer's chosen observability tools and define alerts from measured baselines. Circuit breaking, fallback, and human escalation are design options that must be tested for each failure mode; the system should not silently substitute an action with different risk or semantics.